Our Shipping and Returns policy is as follows:
Returning Merchandise to Elite Firearm sales
Returns cannot be accepted without prior authorization. All concerns must be brought to the attention of Elite Firearm sales Customer Service Department within 48 hours of receipt of merchandise. Products must be new and in original, unopened packaging (some restrictions apply).
-Once we have processed your request, you will receive an email with additional instructions on where to send the return. Our goal is to process requests by the close of business on the next business day.
-All unauthorized returns are subject to a 10% restocking fee.
-All approved returns are subject to a 5% restocking fee.
-Return requests submitted for cosmetic reasons must be accompanied by pictures and will be approved for return at the discretion of Elite firearm sales.
-Once the returned item has been received and inspected, credit will be issued to the account.
-First refused shipment = 5% Restocking Fee.
-Second refused shipment = 10% Restocking Fee.
-Third refused shipment = 15% Restocking Fee and account changed to prepay terms.
Elite Firearms sales ships orders as soon as they are approved. We use a combination of shipping carriers depending on the type of item purchased as well as the State that item is being shipped to. All handguns are shipped priority 2-Day air . Ammunition and Long Guns can be shipped Via ground delivery. Some items may not be legal to ship to your State. Please check local and state laws prior to purchasing. It is YOUR responsibility to check your local laws prior to placing an order. All firearms will be shipped to an FFL dealer in your state for transfer of your choosing. FFL,s must contact Elite Firearm sales with your order number prior to any gun shipment .You will receive shipment tracking information.
Any Firearm purchase over $500.00 will ship for free.
Any Firearm Purchase under $500.00 will have a $30 shipping fee accessed.
Ammunition will ship free after $500 on assorted ammunition or a full case of 1 type of ammo is purchased.
Ammunition under the $500.00 or less than a full case will have a shipping charge of $15.00
Shipping of all other items and Accessories
FOR SHIPMENTS WITHIN THE 48 CONTINENTAL STATES
Orders containing more than $500 in merchandise qualify for free freight.
Orders containing less than $500 in merchandise will be charged the following rates:
FedEx Ground® – $10.00
FedEx Express Saver ® – $13.00
FedEx 2Day® – $15.00
FedEx Standard Overnight® – $25.00
FedEx Priority Overnight® – $35.00
US Postal Service* – $14.00
If an order must be shipped via 2 shipping methods, the customer will be charged the higher of the two costs. If a signature service is requested or the order contains product requiring Adult Signature , a $5.00 fee will be accessed .
All products classified as CO2 cartridges, non-lethal defense sprays and ammunition must be shipped FedEx Ground®.
Alaska and Hawaii:
Orders to Alaska and Hawaii under $2500.00 will be shipped FedEx at a rate of $40 ® plus $5.00 for adult signature . Shippable orders of $2,500 or more qualify for free freight.
Elite Firearms LLC will pay freight on shippable orders of $1,500 or more when shipped via USPS. The customer will only be charged the $5.00 USPS signature charge for non-firearm orders or the $10.00 adult signature charge on orders containing firearms. Orders less than $1,500 will be charged a $40.00 freight charge and the $5.00 USPS signature charge for non-firearm orders or the $10.00 adult signature charge for orders containing firearms only.